I have been extremely excited about the Xbox Live Video Marketplace arriving in the United Kingdom, however I have been having far less fun than I had hoped due to an annoying error.
This afternoon I was hoping to alleviate some of that frustration by taking up an offer where you can rent the movie ‘300’ in HD for just 100points if you order today. It seemed to be a good way of testing to see if my problem had been resolved, only to find that the standard definition (SD) version is the only version reduced!
The error message I received on Training Day HD was as follows:
Media usage rights could not be downloaded. Please try again later. Any points you used for this transaction have already been deducted from your balance and will not be deducted again
Status code: 80070005
Basically I have been charged for trying to rent Training Day in HD on this service, yet the download would not even begin because of this error. I have of course since contacted Microsoft, but I am still waiting for an authorised refund.
This service has the potential to be really worthwhile, but I must say as much as I love the Xbox 360, this is getting aggravating now and is another reason why I don’t look forward to the day when all movies are no longer stored on a disk.
I am sure Microsoft will sort it all out eventually and lets face it, with all this complex technology mishaps do happen. I just hope the solution will be quick.
[UPDATE: It seems all is well now and also the error message I used to experience also seems to be a thing of the past! Well done Microsoft, hats off to you]